Office Hours

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We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8 a.m. – 5 p.m.

Our Mission

Our mission is to provide state-of-the-art dentistry that exceeds our patients' expectations. We intend to be on the forefront of dental technology to insure the highest quality of dentistry is being delivered at all times. We will treat each patient with great care and respect and do so in a relaxed and stress-free environment. This is our commitment to you.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule your appointment.

We request a 48-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.

Compliance

Short Pump Dental will not only provide an exceptional in-office experience, but also takes compliance very seriously. Short Pump Dental is CDC, OSHA, and HIPAA compliant.